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Privacy Policy

INTRODUCTION

Your privacy is important to us and we will responsibly maintain and protect your information. This Privacy Policy applies to information collected via the "PlayARoundinMexico Platforms", including TeeOff.com, Golf18Network.com, and each of their branded or non-branded sites, apps, customer service phone centers or internet feeds, and other interactive features or downloads that are owned and/or operated by PlayARoundinMexico Golf LLC ("PlayARoundinMexico ") and that post a link to, displays prior to download or is made available by reservation center, this Privacy Policy, whether accessed via computer, mobile device or otherwise. This Privacy Policy also covers information collected by PlayARoundinMexico offline. This Privacy Policy explains our information collection practices, such as the types of information we collect and how we may use that information. Please review this Privacy Policy carefully. In addition, please review the PlayARoundinMexico Platforms Terms of Use, which govern your use of the PlayARoundinMexico Platforms, Sales Policy that govern the transaction terms, and Cookie Policy that review use of Cookies. By visiting and/or using the PlayARoundinMexico Platforms, you consent to the practices described in this Privacy Policy.

WHAT INFORMATION WE COLLECT AND WHY

Information You Provide The PlayARoundinMexico Platforms may collect and retain information about you. Information is used to: (1) process transactions, including the purchase or reservation of a golf tee time or your registration with the PlayARoundinMexico Platforms, including verifying information you provide is active and valid; (2) provide related customer service (for example, to respond to your questions, complaints or comments); (3) customize content, recommendations and offers we display to you; (4) market PlayARoundinMexico or a third party; (5) improve the PlayARoundinMexico Platforms and develop new features; (6) contact you with regard to your use of the PlayARoundinMexico Platforms including, in our discretion, changes to our policies; (7) conduct analytics on Platform performance and investigate site activity; (8) support primary and third-party marketing efforts including the serving and targeting of ads; (9) provide to third-parties for the process of facilitating marketing or transactional activities such as providing to the golf course to hold or charge a reservation and to market to you in the future; (10) display historical sales or performance (eg: scorecard) information; (11) administer loyalty programs. Select information provided or otherwise collected will be maintained in your customer profile ("Account") which you may edit at any time by accessing your profile in the Account Information section of the PlayARoundinMexico Platforms. That information includes: General Contact Information: To create your Account and to fulfill transactions on the PlayARoundinMexico Platforms, we require that you submit certain contact information for ease of communication throughout your use of the PlayARoundinMexico Platforms. Such information may include name, address, phone number, email address, date of birth, and gender. Payment Information: We will also facilitate the collection of payment information from you in the form of a credit card number when you conduct a transaction on the PlayARoundinMexico Platforms, or reserve a round of golf at a Partner Course. Payment information is encrypted, transferred and stored as a token at a third-party processor to ensure the security of data. Payment tokens may be provided to a Partner Course in the event that the Partner Course is required to charge you in accordance with their no-show policy. By providing payment information and completing the transaction, you consent to the use of this payment information by PlayARoundinMexico and third-parties for the sole purpose of facilitating transactions (eg: purchases, refunds) and to support the facilitation of PlayARoundinMexico Terms and Conditions and Sales Policies including applicable Partner Course policies including but not limited to the facilitation of No Show charges. Records of your contact with us: In addition to Account and Payment information, we also maintain certain information about your usage of the PlayARoundinMexico Platforms, your contact with us, and your ordering history. This information is maintained to better serve your individual needs, to facilitate a smoother search and transaction process, to audit and investigate site use, and to help us better deliver an experience catered to your needs. Such information may include: past purchases made through the PlayARoundinMexico Platforms (courses played, etc.); usage of the PlayARoundinMexico Platforms and marketing information (whether you open or click on links, search history); information on your IP address or geo-location if activated to allow us to better customize relevant content (eg: local tee times; geo-located offers); and other data to help us better personalize your experience on the PlayARoundinMexico Platforms and marketing. Information You Provide: The PlayARoundinMexico Platforms may provide features through which you can publicly post content (comments, reviews, golf scores, messages, images, videos, text or other material). Note that anything you post publicly or submit directly may be viewed by others. If you choose to voluntarily disclose personal information or other information publicly, that information will be considered public information and the protections of this Privacy Policy will not apply. Additionally, we will maintain information that you voluntarily provide to us, whether as part of publicly posted content or not. Some of this information may have to do with your golfing behavior and preferences and will be maintained by us to provide you with a better experience and more pertinent offers. Such information could include: reviews of golf courses you have played; scoring; courses played; preferred brands of clubs and golf balls, etc. Information from other Users: We may receive information about you from third parties. For example, someone may provide information about you in order to reserve a golf tee time on your behalf or to send you information or a gift card through the PlayARoundinMexico Platforms. We may combine this information in our database and we may use it to contact you about a reserved tee time or other product purchased for you, or to offer you products or services, or for similar purposes. Third parties also may forward your information to us; for example, if you are using a service that uses the PlayARoundinMexico Platforms or an PlayARoundinMexico application program interface (API) to present available golf tee times. If we combine the information we receive from others with information we collect through the PlayARoundinMexico Platforms, we will apply this Privacy Policy to the combined information. Behavioral Information We Collect Automatically PlayARoundinMexico, and our third party service providers (including analytics providers and third party content providers), may automatically collect certain usage information whenever you visit or interact with the PlayARoundinMexico Platforms, including the browser and operating system you may be using, the URL or advertisement that referred you to the PlayARoundinMexico Platforms (if applicable), the search terms you entered into a search engine that lead you to the PlayARoundinMexico Platforms (if applicable), all of the areas within the PlayARoundinMexico Platforms that you visit, and the time of day you used the PlayARoundinMexico Platforms, among other information relating to your use of the PlayARoundinMexico Platforms. We may use usage information for a variety of purposes, including analyzing and improving the PlayARoundinMexico Platforms and products, to provide special offers, and to select appropriate content to display to you. In addition, we automatically collect your IP address or other unique identifier ("Device Identifier") for any computer, mobile phone or tablet, or other device you may use to access the PlayARoundinMexico Platforms. A Device Identifier is a number that is automatically assigned or connected to the device you use to access a service, and our servers identify your device by its Device Identifier. We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software, preferred language, advertising identifiers, serial number, device motion information, and mobile network information. Some mobile service providers may also provide us or our third-party service providers with information regarding the physical location of the device used to access a service (i.e., GPS information). Usage information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as personal information. The PlayARoundinMexico Platforms may contain content served by third parties, including videos and advertisements, and we work with third party service providers to serve PlayARoundinMexico advertisements elsewhere online. In connection with serving content and providing analytics and advertising services, third parties may collect certain information about your visits to this or other websites and we may receive information regarding the use of the PlayARoundinMexico Platforms and the effectiveness of our advertisements. These advertising networks, advertisers, ad agencies, analytics service providers and other vendors may set and access their own tracking devices (including cookies and web beacons) and they may otherwise collect or have access to information about you and your online browsing activities. This information helps us better serve you, troubleshoot any issues you may be experiencing, and provide an overall superior experience. A ‘cookie’ is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your computer/mobile device so that the next time you visit that site, your device will remember useful information such as items added in the shopping cart, visited pages or logging in options. Cookies are widely used in order to make websites work, or to work more efficiently, and the PlayARoundinMexico Platforms rely on cookies to optimize your experience and for features and services to function properly. Most web browsers allow you to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of the PlayARoundinMexico Platforms. Please visit PlayARoundinMexico’ Cookie Policy for a fuller description of the manner in which we deploy and use cookie technology across the PlayARoundinMexico Platforms. You may remove cookies during any visit to one of the PlayARoundinMexico Platforms.

HOW WE SHARE INFORMATION

We will take great care to protect your privacy. As set forth in this Privacy Policy, certain of your personal information will be shared with the course partners, third-party partners and processors that will be fulfilling your transaction. Information may also be shared with third-party marketing partners and services to support PlayARoundinMexico and third-party marketing efforts and analysis. Fulfillment of Transaction (Partner Course) In the event you conduct a transaction through the PlayARoundinMexico Platforms, we will share your information with the facility or third party that will fulfill your purchase (usually, a golf course). The primary piece of information used to identify you when you purchase a round of golf will be your email address, which will be shared with the golf course. Your use of the PlayARoundinMexico Platforms confirms your consent for PlayARoundinMexico and the Partner Course to use your email address for future golf marketing initiatives. You may unsubscribe from such PlayARoundinMexico messages at any time by utilizing the unsubscribe feature in every email. If you wish to unsubscribe from messaging from a Partner Course, you must communicate directly with the Partner Course. Social Media/Integration with Third Party Properties The PlayARoundinMexico Platforms may permit you to interact with a third-party site or service. If you choose to interact with another site via any of the PlayARoundinMexico Platforms (e.g., sharing content or otherwise posting information from or via the PlayARoundinMexico Platforms to a third-party site or service), that information may be publicly displayed, and the third party may have access to certain information about you and your use of the PlayARoundinMexico Platforms. Similarly, if you interact with us through a third-party site, we may have access to information about you (for example, if you "like" or "follow" our page on a third-party site). When you choose to interact with a third-party site or service, that third party may collect information about your visits to the PlayARoundinMexico Platforms and may publish that activity to your profile or similar feature on that third-party site (such as if you choose to share one of your golf course reviews from the PlayARoundinMexico Platforms with your connections on the third-party site). The information collected and stored by the third party remains subject to the third party's privacy practices, including whether the third party continues to share information with us, the types of information shared, and your choices with regard to what is visible to others on that third-party site. We may share the personal information we collect through the PlayARoundinMexico Platforms with our subsidiaries and affiliates, and our vendors and partners, including marketing alliance partners and the golf courses at which you - or a friend on your behalf - reserve tee times using the PlayARoundinMexico Platforms. In addition, we also may share the information described above in connection with a business transfer, such as to another company that may purchase all or substantially all of the assets we use to provide the PlayARoundinMexico Platforms to you (this includes disclosure during the due diligence process). We may share both personal and non-personal Information for legal reasons, such as in response to a subpoena or when required by law, to defend our rights or to protect the personal safety, rights, property or security of any organization or individual, or in response to a written request from law enforcement regarding an investigation into criminal activity that may have occurred through or in any way using the PlayARoundinMexico Platforms. We may also provide information to defend against any assertion of breach of our Terms of Use or other policies applicable to the PlayARoundinMexico Platforms or to a claimed owner of intellectual property who claims that content you provided infringes on their rights. We may use Device Identifiers, including IP addresses, to identify users, and may do so in cooperation with copyright owners, Internet service providers, wireless service providers or law enforcement agencies in our discretion. We reserve the right to share non-personal information, such as aggregate user statistics, demographic information and usage information with third parties, including advertisers, content providers, and analytics providers.

HOW LONG WE MAINTAIN INFORMATION

We only maintain your information for as long as is necessary or of value to reporting or of value to conduct business. We take care to only retain personal information for as long as is needed in order to continue to provide you with the services you receive through the PlayARoundinMexico Platforms. If you wish to discontinue receiving messaging from us, you may indicate that desire at any time by clicking on the unsubscribe function on one of our email communications. Additionally, we will maintain your account information for your ease of use of the PlayARoundinMexico Platforms, and for fulfillment of purchases made through our channels. We have developed and maintained data retention policies to ensure that personal information is not maintained longer than is needed. We will maintain your data for as long as is needed to fulfill your transactions and to reference your purchases for the relevant time period. We will also maintain your data for as long as needed to comply with tax laws and other reporting and regulatory time periods. When you have created and maintained an active customer account, we will maintain your personal information associated with that account until you notify us to delete your account or certain of your personal information. You may update your account information at any time by accessing the Account Information section of the PlayARoundinMexico Platforms. If you wish for us to modify information that is inaccessible to you or to remove your information entirely, please submit your request to teeoff@playaroundinmexicocom.

YOUR RIGHTS TO YOUR INFORMATION

We believe in your right to access and maintain your information as it exists within the PlayARoundinMexico Platforms. Accordingly, you may update your account information at any time by accessing the Account Information section of the PlayARoundinMexico Platforms. We will ask for you to verify your identity as the account holder prior to fulfilling any request you may have about your personal data – to ensure that the data we control is secure and protected. We will make good faith efforts to make requested changes in our then active databases. If you make changes, information may persist internally for administrative purposes and that residual data may remain on backup media or for other reasons. Additionally, if you would like to request that the PlayARoundinMexico Platforms to cease maintaining records about you, you may request to be forgotten by submitting a request. If you have made any public postings on or through the PlayARoundinMexico Platforms, those posts usually will not be removed. Opting-Out You may opt out of receiving marketing emails by following the opt-out instructions provided to you in those emails. Please note that we reserve the right to send you certain communications relating to your account or use of the PlayARoundinMexico Properties (for example, administrative and service announcements) and these transactional account messages may be unaffected if you opt-out from marketing communications. If you sign up to receive SMS or MMS messages that may be offered on the PlayARoundinMexico Platforms, you may unsubscribe from any text messages received by replying "STOP". You may opt-out of push notifications by managing settings in your phone or removing the app. ABOUT THIS POLICY Security We take commercially reasonable security measures to protect the personal information submitted to us, both during transmission and once we receive it. For example, when you enter certain personal information, such as a credit card number and CCV2 number on our checkout forms, that information is encrypted using secure socket layer (SSL) technology, to help protect the communications between you and our payment partners. However, no method of electronic transmission or method of electronic storage is 100% secure. Therefore, we cannot guarantee the security of any information you submit and you do so at your own initiative and risk. Changes to this Privacy Policy We may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will provide notice through the PlayARoundinMexico Platforms. We may also notify you by email. Your continued use of the PlayARoundinMexico Platforms after such notice constitutes your consent to the changes. Age Restrictions Our services are general audience services and are not intended for individuals younger than the age of 16. We do not knowingly collect Personal Information from individuals younger than the age of 16. If PlayARoundinMexico discovers that it has inadvertently collected Personal Information (as defined below) from anyone younger than the age of 16, it will delete that information. In addition, you must be at least 18 years of age to make a purchase through the PlayARoundinMexico Platforms.